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Microsoft 365 Document Management Guide: Best Practices for Controlled Documents

Struggling with document duplication, version confusion, or compliance risks in Microsoft 365? You're not alone—and there’s a proven way forward.
By Omnia Coach

Anders Fagerlund

Gothenburg, Sweden

CONTENT IN THIS ARTICLE

Document Management
Operational Excellence

Download our free guide, How to Manage Controlled Documents in Microsoft 365, to explore how your organization can move from chaos to control. Learn how to establish a modern intranet document management solution aligned with governance, lifecycle workflows, and real-world SharePoint document management examples.  

Download the Microsoft Document Management Guide

This practical guide outlines how to improve intranet document management with:

✔ A proven model for structuring document management in Microsoft 365.

✔ Key governance components for SharePoint document libraries.

✔ Best practices for content types, metadata, versioning, and approval.

✔ How to deliver a consistent, compliant experience across Teams, SharePoint, and your intranet.

✔ Real-life Microsoft 365 document management examples showing how Omnia extends native capabilities for better control and usability.

Download the guide to learn how to streamline business-critical document processes—without overcomplicating your tools or training.

Why Document Management Matters in Microsoft 365

With documents scattered across Teams, SharePoint, and OneDrive, many organizations struggle to ensure accuracy, compliance, and findability. From policies and SOPs to contracts and manuals, business documents require structure, ownership, and regular review. 

This guide provides the framework you need to establish a controlled, scalable, and user-friendly intranet document management experience—powered by Microsoft 365 and Omnia.

What’s Inside the Microsoft 365 Document Management Guide?

✔ Key principles for document governance in Microsoft 365.

✔ Step-by-step configuration in SharePoint using metadata, templates, and workflows.

✔ Best practices for lifecycle control, versioning, and compliance.

✔ Guidance on aligning users, IT, and content owners around a shared strategy.

✔ SharePoint document management examples and Microsoft 365 document management examples from real Omnia customers.

Whether you're launching a new intranet or enhancing your existing SharePoint setup, this guide helps you build a sustainable, enterprise-ready document management solution.

Get in Touch to Discuss Intranet Document Management

Have questions about implementing intranet document management best practices in SharePoint and Microsoft 365? Contact us for tailored guidance or explore how Omnia can support your organization’s goals.

Learn more — FAQ on Microsoft 365 Document Management

1. Why is a structured document management solution important in Microsoft 365?

A structured intranet document management solution ensures users can easily access accurate, up-to-date documents while maintaining compliance and governance. Without structure, organizations face version control issues, poor findability, and compliance risks. A well-organized model improves productivity, collaboration, and regulatory alignment.

2. What are the best practices for SharePoint document management?

Best practices include organizing libraries by business area, applying consistent metadata, enabling version control, assigning ownership, and configuring automated review workflows. These practices not only improve intranet document management but also scale more effectively when supported by Omnia.

3. How do you manage controlled documents in Microsoft 365?

Controlled documents—such as policies, SOPs, and compliance files—should follow defined lifecycles with approvals, reviews, and scheduled updates. Using metadata, templates, and workflows in SharePoint helps maintain compliance. Omnia extends these capabilities with automation and dashboards that simplify Microsoft 365 document management.

4. What role does metadata play in intranet document management?

Metadata drives classification, searchability, automation, and reporting. It enables employees to filter results, trigger lifecycle actions, and ensure compliance. In Microsoft 365 document management examples, metadata is key to simplifying search, driving automation, and improving governance.

5. How can organizations ensure consistent document quality in SharePoint?

Standardizing templates, enforcing metadata, and using approval workflows are essential for maintaining document quality. Omnia enhances these processes with guided publishing, dashboards, and lifecycle monitoring—helping organizations improve intranet document management across departments.

6. What are some SharePoint document management examples?

Examples include HR policy libraries, compliance-controlled document centers, ISO quality hubs, and contract repositories with retention rules. Real-world SharePoint document management examples and Microsoft 365 document management examples show how organizations use Omnia to add user-friendly navigation, branded templates, and lifecycle automation to deliver a complete solution.

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