How ICA Group Unified Communication Across a Decentralized Organization
With multiple business units operating across different markets, ICA Group (operating as ICA Gruppen) faced a fragmented internal communications landscape. Each subsidiary relied on its own systems, making it difficult to share information, collaborate effectively, and align on group-wide priorities.
To address this challenge, ICA launched an Omnia-powered intranet to serve as a single entry point for communication across the entire organization. This unified platform connected employees regardless of business unit or location.
“With Omnia, we have for the very first time a single access point for both group-wide and company-specific internal communications.”
- Andreas Keymer, Manager Group Functions IT at ICA Group.
By centralizing communication and integrating with Microsoft 365, ICA has made it easier for employees to find relevant information, work together across different departments, and stay connected with the company's goals. The platform also offers a more user-friendly navigation and layout, making it more accessible and enjoyable for employees with various roles and levels of digital experience.
“The new intranet helped us significantly improve collaboration and communication between our units and subsidiaries… strengthening our community and supporting shared goals and visions,” said Andreas Keymer, Manager Group Functions IT at ICA Group.
Today, knowledge moves more easily across the organization, teamwork is enhanced, and employees feel more united by a shared purpose and culture.
