Securing communication for the frontline

After rapid growth and mergers, Avarn Security had fragmented communication. Employees lacked a shared platform, making it hard to access consistent info and stay aligned, especially frontline workers without desk access.

Quick Facts:

Industry: Security Services

Business Summary: A leading Nordic security provider offering guarding, technology, and risk management services.

Employees: 12,000+

Operations: Norway, Sweden, Finland, Denmark

Customers: Public and private sector organizations

Website: avarnsecurity.com

How Avarn Security Connected a Distributed Frontline Workforce

After rapid growth and mergers, Avarn Security had fragmented communication. Employees lacked a shared platform, making it hard to access consistent info and stay aligned, especially frontline workers without desk access.

 

“It was a real challenge to connect the dots. At times, it felt like there was a wall between management and the people delivering our services on the frontline. We received little to no feedback, and we couldn’t be sure our messages were getting through.”

– Stefan Brockman, Business Digital Lead at Avarn Security

 

Avarn Security launched a new Omnia-powered intranet emphasizing accessibility, mobility, and user experience. It integrated disconnected systems into one digital workplace, allowing employees to access news, tools, and resources from anywhere.

 

“Giving employees access to the information and tools they need, when and where they need them, has transformed the way they work,” And for us as a company, the ability to connect with our entire workforce, around the clock, has been invaluable.”

– Matilda Pettersson, Head of Communication at Avarn Security Sweden. “

A mobile-first approach kept frontline employees informed and engaged in real time, with a clear governance structure empowering local teams to manage content consistently. The new intranet serves as a central hub for communication, strengthening unity across countries, roles, and business units.

Key Takeaways

Square checkbox with a tick  Connected 12,000+ employees across countries and brands

Square checkbox with a tick  Enhanced communication with frontline workers via mobile intranet

Square checkbox with a tick  Unified fragmented systems into a centralized digital workplace

Square checkbox with a tick  Strengthened regional organizational alignment and culture

Square checkbox with a tick  Empowered local content ownership with structured governance

Covering employees with the right information

A digital employee communication hub that boosted employee engagement.

Energizing employee communication – worldwide

Transforming a legacy intranet into a modern, M365-integrated digital workplace.

Switching on a smarter digital workplace

Centralizing communications and engaging 32,000 global employees.

Stocking the Shelves for a More Connected Workforce

Unifying communication across business units with a single digital workplace.

Shifting into high gear with a modern intranet

Streamlining workflows that reduced complexity and boosted productivity.

Serving up a communication feast for a global workforce

To enhance communication across global teams, Duni Group launched an award-winning intranet that boosted content findability by over 200%.