Top-10 Intranet Examples: Features That Make Good Intranets Great

This blog explores 10 essential intranet features that define good intranet examples, helping organizations create a high-performing digital workplace. Whether you're building a new intranet or enhancing an existing one, these best practices will ensure your platform delivers real value. 

An enterprise intranet should serve as the cornerstone of internal communication, enabling comms teams and content publishers to deliver rich, engaging, and targeted updates across devices and channels. Effective internal communication isn’t just about publishing content—it’s about reaching employees where they are. Whether working remotely, in the office, or on the frontline, employees need updates delivered through the channels they actually use.

Image: Monitoring user engagement in News Hub.

✔ Editorial Hub – A centralized workspace for planning, scheduling, publishing, and monitoring news and content across the organization.

✔ Role-Based Publishing – Supports both simple and advanced publishing needs, ensuring content consistency and governance.

✔ Media Management – Connect to media sources, edit images, and embedded video and podcasts.

✔ AI-Powered Content Creation – Automates text and image generation, streamlining content production while maintaining brand consistency.

✔ Targeted & Multi-Channel Publishing – Delivers relevant updates to the right audiences via the intranet, mobile app, email, newsletters, and digital signage.

✔ Communication Analytics – Tracks engagement, readership, and content performance, providing insights to optimize communication strategies.

A well-structured communication framework, including features like the ones above, ensures that employees stay informed, engaged, and connected, regardless of location or device. See examples of Omnia features that support improved communication practices.

A good intranet delivers targeted news and updates, but a great intranet takes personalization to the next level—ensuring the experience is tailored to each employee’s role, interests, and needs. When content is relevant and easily accessible, employees stay engaged, informed, and more likely to adopt the intranet as part of their daily workflow.

Image: Managing my subscriptions.

✔ Targeted Content Delivery – Employees receive updates based on department, role, location, and interests, ensuring relevance.

✔ Subscription-Based Content – Allow employees to follow communities, topics, or processes, giving them control over the information they receive.

✔ AI-Powered Recommendations – Suggest news, tools, and training materials based on previous user behavior, improving discovery.

✔ User-Controlled Customization – Enable employees to personalize dashboards, quick links, and notifications to suit their workflow.

Reducing information overload is crucial for employee engagement. A personalized intranet ensures that employees see what matters most to them, making the solution more valuable and increasing adoption. See examples of Omnia features that support targeted publishing.

Helping Employees Access What They Need A well-designed intranet ensures employees can quickly and effortlessly locate the information, tools, and resources they need. This requires a combination of smart navigation structures and advanced search capabilities to accommodate different user preferences and content discovery methods. See 12 examples of intranet navigation in this blog post.

✔ Dynamic Navigation – Leverage mega menus, directories, visual navigation, and personalized menus to provide a clear, structured content overview and intuitive access.

✔ Customizable Search Filters – Use categories, refiners, and metadata to allow employees to narrow down results efficiently.

✔ AI-Powered Semantic Search – Understands natural language queries to provide accurate, intent-based search results.

✔ Search Analytics & Feedback – Monitor search trends, analyze failed searches, and use employee feedback to continuously refine search accuracy.

Image: People search with competence refiners.

Fast, precise search and well-structured navigation reduce frustration and inefficiencies, ensuring employees spend less time searching and more time working. An intuitive intranet design helps employees quickly locate the content and resources they need, leading to better efficiency and higher adoption. See examples of Omnia features that support a customized search experinece.

A great intranet delivers a seamless mobile experience, ensuring frontline and remote employees stay connected and engaged. To achieve this, an enterprise intranet must offer a customizable, user-friendly mobile app that adapts to the needs of different employee groups—whether they’re in the office, on the go, or working remotely.

✔ Custom-Branded Mobile App – A fully responsive mobile-first experience that provides employees with anytime, anywhere access to company resources.

✔ Real-Time Conversations – Integrated chat and discussion tools to facilitate instant communication between employees and teams.

✔ Push Notifications – Deliver real-time updates, alerts, and reminders directly to employees' devices to keep them informed.

✔ Mobile Self-Service Tools – Enable employees to check schedules, request time off, access HR resources, or submit IT tickets from their mobile devices.

A mobile-first intranet ensures that all employees—regardless of location—have equal access to critical information and collaboration tools. Supporting flexible and remote work not only boosts engagement but also strengthens productivity across frontline, hybrid, and distributed teams. See examples of Omnia features that support a strong mobile and frontline workers concept.

A great enterprise intranet actively promotes company culture and strengthens the relationship between employer and employee. Beyond serving as a communication and productivity tool, an intranet should support employees throughout their entire journey—from onboarding and skills development to inclusion, employee voice, recognition, and eventually, offboarding.

Image: Quick Poll on the intranet start page.

✔ Onboarding Hub – A dedicated portal with introductory information, structured onboarding schedules, and essential resources to guide new hires and ensure a consistent and seamless onboarding experience.

✔ Learning Center – A built-in space for creating, publishing, managing, and surfacing learning materials and training resources to support continuous employee growth.

✔ Peer Recognition & Feedback – Encourage a culture of appreciation by enabling employees to praise colleagues, highlight achievements, and celebrate success.

✔ Employee Surveys & Polls – Gather valuable employee feedback on engagement, culture, and workplace improvements to ensure a thriving, people-centric organization.

A well-designed intranet fosters engagement, collaboration, and career growth, making employees feel valued and connected while reinforcing belief in the organization’s mission. By integrating engagement-focused features, companies create a more motivated, inclusive, and high-performing workforce. See examples of Omnia features that help drive employee engagement.

A great intranet is more than just an information hub—it’s a collaborative workspace that enables teams to work efficiently, share expertise, and connect with colleagues across the organization. By integrating structured project management, knowledge-sharing communities, and expert directories, the intranet becomes a powerful productivity booster that helps employees collaborate with purpose.

✔ Project Models & Best Practices – Publish official project models with structured phases, activities, templates, supporting documents, and tools to ensure teams follow consistent workflows.

✔ Customized Collaboration Templates – Set up pre-configured Microsoft Teams templates through the intranet, ensuring that collaborative workspaces align with official project models and best practices.

✔ Knowledge Sharing Communities – Create dedicated spaces where teams and departments can exchange expertise, share insights, and collaborate on industry trends.

✔ Expert Directories – Help employees quickly locate and connect with subject matter experts within the organization based on skills, experience, and project involvement.

Image: Project Portfolio in Microsoft Teams.

A well-structured collaboration environment enhances productivity by eliminating silos, standardizing teamwork processes, and enabling seamless knowledge sharing. When employees have access to shared expertise and structured project collaboration, they can work smarter, not harder—unlocking the full potential of collective knowledge across the organization. See examples of Omnia features that support customized collaboration.

A great intranet provides built-in governance tools that ensure content accuracy, security, and regulatory compliance. In highly regulated industries, organizations must enforce structured approval processes, content lifecycle management, and compliance tracking to meet internal and external standards.

✔ Role-Based Publishing & Permissions – Define who can create, approve, or edit content based on department, seniority, or job function.

✔ Approval Workflows & Version Control – Prevent outdated content from being published by enforcing multi-step approval and automatic version tracking.

✔ Read Receipts & Acknowledgment Tracking – Ensure employees have read and understood critical policies with mandatory acknowledgment features.

✔ Content Lifecycle Management – Implement automatic content review cycles to remove outdated policies, update critical information, and archive old content.

✔ Automated Policy Compliance Tracking – Ensure regulatory standards (GDPR, ISO, HIPAA) are met by automatically flagging non-compliant content and enforcing policies.

A well-governed intranet maintains high content quality, ensures compliance, and enhances security, reducing legal risks while creating a structured, trustworthy digital workplace. See examples of Omnia features that support communication governance.

A modern enterprise intranet should prioritize key updates and automate task management, ensuring that employees stay informed, productive, and focused on what matters most. AI-driven notifications, reminders, and automated workflows help employees manage their work more efficiently, reducing the risk of missed deadlines.

Image: Sign-off request for consistent onboarding.

✔ Smart Notification Feeds – Automatically surface critical updates, policy changes, and company news based on relevance and urgency.

✔ AI-Driven Task Cards – Generate personalized task lists that remind employees about pending approvals, compliance updates, and upcoming deadlines.

✔ Cross-Platform Alerts – Deliver mobile push notifications, intranet pop-ups, and email alerts, ensuring employees receive critical updates wherever they work.

✔ Virtual Assistants – Provide instant responses to common HR, IT, and company policy questions—reducing support ticket volume.

✔ Task Delegation & Follow-Ups – Allow employees to assign tasks, track progress, and receive automated status updates.

By leveraging AI-powered notifications and task automation, organizations can reduce manual effort, improve efficiency, and ensure employees never miss critical updates—ultimately creating a more productive digital workplace. See examples of Omnia features that support personalized notifications.

To maximize adoption and continuously improve, an enterprise intranet must provide real-time analytics that offer insights into employee engagement, content effectiveness, and search behavior. Data-driven decisions help refine intranet strategy, ensuring that the platform remains relevant, useful, and optimized for evolving business needs.

✔ User Engagement Tracking – Monitor how employees interact with the intranet, including page views, time spent on content, and frequency of logins.

✔ Content Performance Insights – Identify which news articles, videos, and knowledge base resources are most useful and engaging.

✔ Search Behavior Analysis – Track popular search queries, failed searches, and content gaps, allowing for continuous search optimization.

✔ Personalization & Usage Patterns – Analyze which personalization settings employees use, ensuring content delivery remains tailored and relevant.

✔ Conversion & Interaction Metrics – Measure employee participation in surveys, discussions, polls, and training programs, helping organizations gauge engagement levels.

Image: Monitoring intranet usage.

By leveraging comprehensive intranet analytics, organizations can pinpoint what works, identify pain points, and refine their intranet strategy—leading to higher adoption, better communication, and improved knowledge sharing. See examples of Omnia features that support a strong analytics concept.

A modern enterprise intranet is more than just an internal platform—it should act as the gateway to the entire digital workplace. By integrating with business-critical applications, the intranet becomes the central hub where employees access tools, manage workflows, and collaborate without switching between multiple systems.

✔ Microsoft 365 Integration – Provide seamless access to files, emails, calendars, and collaboration tools like SharePoint, OneDrive, and Google Drive.

✔ CRM, ERP & HR System Connectors – Integrate with platforms like Salesforce, SAP, Workday, and ServiceNow to streamline HR, finance, and customer management workflows.

✔ Custom APIs & Extensions – Allow organizations to develop tailored integrations that connect the intranet with industry-specific tools and business applications.

✔ Single Sign-On & Identity Management – Enable secure, one-click access to all integrated applications using SSO authentication and role-based permissions.

Image: Project collaboration aligned with best practice.

A fully integrated digital workplace hub eliminates silos, simplifies workflows, and enhances productivity—ensuring employees can access everything they need from one unified platform. See examples of Omnia features that support seamless Microsoft 365 integration.

The best intranet examples don’t just store information—they empower employees, enhance collaboration, and streamline business processes. By incorporating advanced communication tools, AI-driven personalization, intuitive search, mobile accessibility, and seamless integrations, organizations can transform their intranet into a powerful enterprise asset. When designing or optimizing your enterprise intranet, focus on the features that drive engagement, productivity, and business impact.

The key takeaway? A good intranet example is one that employees actually use—one that adds value to daily workflows, supports collaboration, and fosters a connected workplace. By implementing the top 10 intranet features outlined in this guide, your organization can create an engaging, efficient, and future-ready intranet that serves as the digital backbone of your workplace.

Whether you're creating a new intranet or refining an existing platform, our team can help you design a user-friendly, business-driven solution. Book a free consultation with one of the Omnia Coaches today to explore how you can transform your intranet into a digital workplace powerhouse!