We help organizations evaluate intranet impact—combining analytics, feedback, and outcome tracking to support informed decisions and continuous improvement. Here’s how we do that:
Make adoption and behavior visible: To evaluate intranet impact, you first need to understand how employees use the intranet. We help you analyze visits, session duration, navigation paths, and more. By identifying what’s used frequently—and where users struggle—you gain clarity on adoption levels, usability issues, and opportunities to improve the employee experience.
Separate noise from impact: Not all content contributes equally to intranet success. We help you evaluate intranet impact at a content level by analyzing views, read confirmation, time on page, and interaction patterns. This makes it easier to identify high-performing content, spot gaps, and improve or retire content that no longer delivers value.
Measure reach, not assumptions: To evaluate intranet impact on internal communication, we help you track how news and messages perform across audiences, roles, and locations. By measuring reach, readership, and engagement, you can fine-tune targeting, timing, and formats—ensuring critical messages actually reach and resonate with the people they’re intended for.
Add context through employee voice: Analytics explain what is happening—employee feedback explains why. We help you evaluate intranet impact using surveys, polls, and feedback tools that capture sentiment, needs, and improvement ideas. That is how you gain a more complete understanding of intranet effectiveness and can prioritize improvements that matter most to employees.
Demonstrate outcomes—not just usage: Our approach to evaluating intranet impact links intranet activity to measurable business outcomes. We help you connect intranet metrics to indicators in daily work. This makes intranet value visible to stakeholders and supports better prioritization, investment decisions, and long-term ROI.
Measuring intranet impact is essential to sustaining value over time. Our free guide, The Step-by-Step Guide to Intranet Success, provides practical frameworks, examples, and expert guidance on how to evaluate intranet impact, define meaningful KPIs, and turn insight into action.
Download The Step-by-Step Guide to Intranet Success to explore best practices for intranet strategy, measurement, governance, and continuous improvement.
If you want expert advice on how to evaluate intranet impact, a conversation with an Omnia Coach is a great first step. We’ll help you understand what to measure, how to interpret results, and where to focus next.
Not ready for a conversation yet? Explore the related resources below to continue your intranet success journey at your own pace.