Omnia helps organizations turn intranet strategy into a long-term capability that supports adoption, governance, and tangible impact. Here are steps from our intranet strategy framework:
Define Your Intranet’s Purpose: Create shared clarity from the start. A successful enterprise intranet strategy begins with a clear understanding of the outcomes the intranet should support—such as improving communication, streamlining processes, or enabling collaboration. We help define the intranet’s role in daily work so it actively supports business priorities and delivers measurable value.
Turn strategy into practical direction: Once purpose is clear, we help connect business priorities to the intranet capabilities that support them—such as knowledge sharing, self-service, or content management. This ensures the intranet delivers long-term business value where it matters most and remains relevant as needs evolve.
Define what success looks like—early: A strong intranet strategy includes clear success criteria from the start, such as adoption, governance, engagement, content reach, or task support. We help define relevant KPIs and establish the foundation for ongoing measurement, enabling informed prioritization and continuous improvement.
Create ownership that lasts: Long-term intranet success depends on clear roles, responsibilities, and decision-making. We help establish a governance model that supports digital workplace strategy, content quality, and continuous improvement—ensuring the intranet stays aligned, scalable, and responsive to change.
Make value visible in daily work: An intranet strategy only succeeds when employees understand how the intranet helps them work more effectively. We help articulate and communicate clear user benefits—such as easier access to tools, simpler tasks, and better collaboration—so adoption grows naturally and engagement is sustained.
A successful intranet starts with the right foundation. Our free guide, The Step-by-Step Guide to Intranet Success, shares practical frameworks, examples, and expert insights to help you turn intranet strategy into measurable impact.
Download The Step-by-Step Guide to Intranet Success to explore best practices for intranet strategy, governance, and continuous improvement.
If you’d like expert guidance on shaping or evolving your intranet strategy, a conversation with an Omnia Coach is a great place to start. We’ll help you assess where you are today—and what will drive the most impact next.
Not ready for a conversation yet? Explore the related resources below to continue your intranet success journey at your own pace.