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Improving Intranet Search – the Comprehensive guide to a Great Search Experience

Download this free guide to discover how to improve intranet search with proven strategies and practical intranet search best practices.
By Omnia Coach

Anders Fagerlund

Gothenburg, Sweden

CONTENT IN THIS ARTICLE

Search

Poor intranet search is one of the top complaints in the digital workplace. When employees can’t quickly find information, they waste time, miss key updates, and feel frustrated. If you’ve ever heard, “I can’t find what I’m looking for on the intranet,” you’re not alone.

This in-depth intranet search guide is designed to help you overcome these challenges. You’ll learn how to create a powerful, user-friendly search experience that improves findability, supports productivity, and boosts employee satisfaction. 

Intranet Search Guide - Content Overview

Download the Guide on improving intranet search to:

✔ Apply enterprise intranet search best practices that work in Microsoft 365 environments.

✔ Understand user search behavior and common pain points.

✔ Design smarter navigation and metadata structures.

✔ Set up federated search with Microsoft Search and SharePoint.

✔ Use analytics, feedback, and promoted results to continuously improve.

✔ Empower content owners and administrators with the right tools and processes.

Whether you’re just starting out or looking to optimize your intranet search, this guide offers practical advice and real-world examples to support your success.

Why This Intranet Search Guide Matters

A well-designed intranet search experience helps organizations:

✔ Drive user adoption and engagement.

✔ Improve employee self-service and knowledge sharing.

✔ Reduce support requests and duplicated work.

✔ Enable faster, smarter decision-making across the business.

Don’t let poor intranet search undermine your digital workplace. Start mastering intranet search best practices today.

Get the Guide: Mastering Intranet Search

Fill out the form to download the guide and start building a better intranet search experience for your organization.

Need help implementing search improvements? Contact us to learn how Omnia supports enterprise intranets with intelligent, user-focused search solutions. Or sign up for our popular webinar to learn about intranet search best practices and intranet navigation best practices

The good news? With the right approach, intranet search can become a powerful, user-friendly tool that provides reliable, up-to-date information with ease. 

Download Mastering Intranet Search – the Comprehensive guide to a Great Search Experience. Experience to discover how to improve search functionality from the ground up and ensure user satisfaction.

Ready to maximize your intranet’s potential? Explore our guide and take the first step toward a smoother, more efficient intranet search experience. For more on how Omnia can help, contact us today to start the conversation.

FAQ: Best Practices for Improving Intranet Search

1. Why is intranet search often a challenge for employees?

Employees often struggle because intranet content is fragmented, poorly tagged, or lacks consistent governance. Following intranet search best practices ensures content is structured, searchable, and easy to find.

2. How can improving intranet search boost employee productivity?

When you improve intranet search, employees spend less time hunting for information and more time focusing on meaningful work. This directly impacts efficiency, decision-making, and employee satisfaction.

3. What role does AI play improving intranet search?

AI enhances intranet search by offering predictive results, semantic search, and personalized content recommendations. These features help employees find the most relevant information quickly.

4. How often should intranet search be evaluated and improved?

Search performance should be reviewed continuously. Using analytics and feedback loops is one of the most important intranet search best practices to ensure your solution adapts to evolving business needs.

5. Can improved intranet search reduce IT or HR support requests?

Yes. A well-structured knowledge management intranet search reduces repetitive support tickets by enabling employees to find policies, guides, and answers on their own.

6. What are quick wins for improving intranet search?

Quick wins include optimizing metadata, promoting high-value results, fixing broken links, and providing training on search features. These small steps can immediately improve intranet search and build momentum for larger improvements.

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