Sub-processors

To deliver our services, we engage carefully selected third-party providers (sub-processors) who perform specific functions on our behalf, such as cloud hosting and customer support services. Each sub-processor only processes customer personal data to the extent necessary to provide their assigned service and is bound by strict data protection obligations consistent with applicable privacy laws, including the GDPR.

We regularly review our sub-processors to ensure they meet our security and compliance standards. The list below shows the sub-processors currently engaged by Omnia, along with the purpose of processing personal data and the locations where data may be handled.

The specific sub-processors engaged for a given customer may vary depending on the selected data center location and the scope of services consumed. For customers who require that all processing takes place exclusively within the European Union, sub‑processors located outside the EU are not used, and data is restricted accordingly.

Omnia may also rely on its wholly owned affiliates within the Omnia group of companies to deliver certain operational, development, and support functions. These affiliates act as sub‑processors under the same security, privacy, and compliance framework as Omnia Digital Workplace AB and are bound by our intra‑group data processing agreements. All Omnia affiliates that may process customer personal data are listed below.