Sub-processors
To deliver our services, we engage carefully selected third-party providers (sub-processors) who perform specific functions on our behalf, such as cloud hosting and customer support services. Each sub-processor only processes customer personal data to the extent necessary to provide their assigned service and is bound by strict data protection obligations consistent with applicable privacy laws, including the GDPR.
We regularly review our sub-processors to ensure they meet our security and compliance standards. The list below shows the sub-processors currently engaged by Omnia, along with the purpose of processing personal data and the locations where data may be handled.
The specific sub-processors engaged for a given customer may vary depending on the selected data center location and the scope of services used.
Name
Address
Description and purpose of processing
Location(s) of the processing
Omnia Systems Company Limited
Omnia Systems Company Limited
5th, 8th & 9th Floor, PJICO tower
186 Điện Biên Phủ Street
Ward 6, District 3
Hồ Chí Minh city
Vietnam
Management of hosting/delivery of the Omnia Service. Technical support services
Vietnam
Omnia Systems Canada Inc.
Omnia Systems Canada Inc.
PO Box 42079 St. Laurent
Ottawa, Ontario, K1K4L8
Canada
Technical support services
Canada
Microsoft
One Microsoft Place
South County Business Park
Leopardstown, Dublin 18
D18 P521
Ireland
Cloud services and data centers.
Hosting of services and storage of data in Azure.
As chosen by the customer (based on selected data center region)
HubSpot
HubSpot, Inc.
25 First Street Cambridge
MA 02141
United States
CRM service storing customer contact data
Germany
Zendesk
Zendesk, Inc.
1019 Market Street
San Francisco, CA 94103
United States
Support ticket management
Germany
Atlassian
Atlassian Pty Ltd
Level 6, 341 George Street
Sydney, NSW 2000
Australia
Support ticket management
United States
This page was last updated 2025-10-23
