Customizable Search Experience

Whether employees are answering a quick question or running deep content queries, Omnia ensures the search experience is fast, intuitive, and tailored to your organization’s needs.

Explore Omnia’s powerful search capabilities below—and view examples in the image gallery above. If you wish to learn more about improving intranet search, make sure to dowload our document about Mastering Intranet Search. 

Provide instant answers and advanced filtering in a single solution: Omnia’s intranet search supports both quick search for immediate results and advanced search for refined queries. Customize search box placement, result categories, and enable “Did you mean?” support to correct misspellings and guide users.

Advanced search includes filters, result counts, previews, and scoped searches—giving users control and clarity when navigating large volumes of content.

Bring intelligence to intranet search: Omnia includes AI-powered semantic search for structured content such as policies, product data, or manuals. Users can type natural language queries, and the system returns context-aware results—even when terms don’t match exactly.

This intelligent capability enhances user satisfaction and accuracy across critical content collections.

Support every user need with tailored search tools: Omnia enables you to build focused search applications—like People Search, Knowledge Bases, or Document Centers—based on your structure and business goals. Each application supports custom filters, result formatting, and contextual design. These applications enhance discoverability and embed search into daily workflows across departments. 

Ensure productivity on every device: Omnia’s mobile-optimized intranet search provides seamless access through browsers and apps. Employees can use quick or advanced search and access mobile-specific applications like people, process, or resource searches—anytime, anywhere. 

Help users drill down quickly: Configure search categories by content type—like pages, people, or documents—and set up custom refiners by role, product, region, or other metadata. These features reduce friction and accelerate information access.

Continuously improve search performance: Omnia’s search analytics dashboard tracks top queries, abandoned searches, and no-result hits. Use these insights to refine content or search structure. Let users submit search feedback with result snapshots to highlight improvement opportunities. 

Make sure key content is found: With Omnia, you can configure promoted search results to match specific keywords—bringing important resources like policies or tools to the top. This ensures better visibility and manages synonyms and search term variations. 

Deliver a unified enterprise search solution: Omnia supports Microsoft Search, SharePoint Search, and federated search across platforms like Salesforce, ServiceNow, Azure SQL, and more. Bring all essential content into one powerful intranet search experience. 

Display results your way: Use Omnia’s custom result templates to format search hits by content type—adding metadata, icons, and quick actions that match user expectations and brand design. Make every search result intuitive and easy to engage with. 

Want to explore modern intranet search solutions and best practices? Check out these recommended resources:

✔ Download the guide: Mastering Intranet Search – The Comprehensive Guide to a Great Search Experience.

✔ Join our popular webinar: A Best Practice for Intranet Search and Navigation.

✔ Read the blog post: The Quick Guide to Improving Intranet Search.

A modern intranet search solution should include features like quick search, advanced filters, AI-powered semantic search, promoted results, customizable categories and refiners, and analytics dashboards. These features ensure employees can quickly find relevant information across platforms and content types.

Semantic search uses artificial intelligence to understand user intent rather than just matching keywords. This enables more accurate and context-aware results—especially helpful when users don’t know the exact terminology or document title. It's a game-changer for improving intranet findability and employee satisfaction.

Yes. A powerful intranet search solution like Omnia allows for role-based refiners, targeted search categories, and even personalized promoted results. This ensures employees in different roles see the most relevant content first, improving efficiency and reducing search frustration.

You can measure intranet search performance using built-in analytics such as top search terms, no-result queries, and abandoned searches. Continuous improvement comes from analyzing these trends, adjusting content, refining categories, and gathering user feedback directly within the search interface.

Search applications are purpose-built search tools for specific content areas, such as People Search, Knowledge Bases, or Document Centers. They're ideal when employees need to find information within a focused context and benefit from custom filters, result templates, and metadata-driven navigation.