How Intact Insurance Unified Knowledge and Communication Across Europe
Intact Insurance needed to modernize and unify internal communications across its European operations. Legacy systems made it difficult for employees to access accurate, up-to-date information, limiting both productivity and engagement.
“Our new Omnia-based intranet has taken us from good to great in terms of functionality, tools, and user experience. Now it’s much easier for our editors to create, publish, update, and manage content.”
- Mark Allotey, Intranet Manager at Intact Insurance Group.
Intact Insurance launched an Omnia-powered intranet built on Microsoft 365, creating a central hub for all content. The new platform simplifies access, sharing, and action on key information – improving knowledge sharing at scale. A cloud-based system has better organized, searchable, and continuously updated content, ensuring employees have access to the latest information.
“We needed a solution that could simplify access to knowledge while supporting the complexity of our organization. With Omnia, we’ve created a platform where employees can easily find what they need and stay connected to the business,” said Mark Allotey.
Omnia enabled more targeted communication based on role, location, and business unit. Employees can subscribe to relevant topics and receive personalized updates—dramatically increasing the visibility and relevance of internal communications.
